350 Pothole Complaints Expose Gaps in PMC’s Road Repair Claims
Despite the Pune Municipal Corporation (PMC)'s claims of smooth roads this monsoon, over 350 complaints have poured in over the past two months, highlighting widespread dissatisfaction with pothole repairs. Commuters say that the patchwork done by the civic body barely lasts a few days, making travel unsafe especially for two-wheeler riders. A daily commuter on Law College Road pointed out how the recent removal of road dividers has only worsened the situation, increasing the risk of accidents. Similarly, residents like those from Bhosari have demanded accountability from contractors, stressing that taxpayers’ money is being wasted on substandard work.
In response, PMC officials claim they’ve put systems in place to address road complaints faster, including road maintenance vans and a coordinated team between ward offices and headquarters. They say complaints are passed to local offices with a 48-hour resolution window. Citizens can report issues via a helpline, mobile app, website, or social media. According to PMC data, the city fixes over 70,000 potholes every year, using tens of thousands of metric tonnes of tar and cement mixtures. However, residents argue that without quality control and accountability, these efforts fall short of real, lasting improvements.
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