Pune Municipal Corporation's pothole reporting app PMC Road Mitra has stopped working due to a technical glitch at the worst possible time leaving residents with one less way to flag the rapidly deteriorating road conditions across the city after a week of heavy monsoon rainfall. PMC said the app was expected to be restored by Tuesday but residents said the outage reflected a deeper problem with the civic body's sluggish response to road damage pointing out that when the primary complaint platform fails the real scale of grievances never gets accurately reflected. Over 300 road repair complaints have been received so far but commuters said actual damage was far worse with several stretches repaired ahead of last year's international cycling event already riddled with fresh potholes. Damaged drainage chambers and displaced manhole covers have emerged as serious safety threats especially for two wheeler riders.
Corporators highlighted poor road conditions along the Katraj Dehu Road Bypass and said the issue would be raised at the upcoming PMC general body meeting. A Nagar Road resident said rain had eased and repairs should have been completed by now but patchwork efforts were clearly falling short of the scale of damage across the city. During a standing committee meeting last week the chairperson directed PMC to take action against errant officials but residents said nothing changed on the ground. Commuters have demanded dedicated repair teams in every ward rather than scattered patchwork operations that fail to address the full extent of Pune's worsening monsoon road crisis in any meaningful or lasting way.